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Information Technology Site Administrator (End User/Onsite)

Acushnet Company

Acushnet Company

Last Updated: 11/11/22

Job Description

Acushnet Company is the global leader in the design, development, manufacture, and distribution of performance-driven golf products. Today, we are the steward of two of the most revered brands in golf – Titleist, one of golf’s leading performance equipment brands, and FootJoy, one of golf’s leading performance wear brands. We believe we are the most authentic and enduring company in the golf industry. Our mission – to be the performance and quality leader in every golf product category in which we compete!

Job Title: Information Technology Site Administrator (End User/Onsite)

Location: Carlsbad, CA

Position Summary:

A Site Administrator will be responsible for a wide range of applications and computing systems. They will provide outstanding customer service, technical guidance, and be a trusted advisor for internal business customers. An Administrator at this level will be responsible for systems that are far reaching and span across the enterprise, providing leadership and project management for technology refreshes and roadmaps. A Site Administrator must be innovative, setting direction and providing global governance. To provide in-depth technical knowledge and support, from the hardware layer, OS to the application layer, for business application systems. To ensure that business application systems are well managed, supported, monitored, upgraded and maintained to provide optimal performance, reliability and availability.

Qualifications/Required Experience:

Bachelor's degree in Information Systems, Computer Science or related field or Equivalent Experience.

A minimum of 6 years in a technical system administration support role supporting mission-critical applications. Possess proven project management and leadership skills with a demonstrated excellence in customer service.

Requires excellent analytical and problem-solving skills.

Can display excellent written and verbal communication skills.

A strong team player with ability to work on cross-functional teams.

Exceptional customer service with the ability to establish and maintain cooperative working relationship with other associates.

Proven ability to prioritize competing demands and execute with a sense of urgency

Commitment to deadlines and the ability to meet the needs of a 24x7 computing environment.

Knowledge of the following systems and hardware desired:

Computer Hardware (Dell Servers / Desktops / Laptops)

Micosoft Systems (Server / PC / Office / Teams / Outlook / Sharepoint)

Apple MAC Operating Systems

Linux Administration (Ubuntu / CentOS)

Wireless Devices (Apple / Android)

Key Responsibilities:

Primary Responsibilities (80%)

Provide hands-on maintenance and production support of the organizations computing needs, including 24x7 on-call support.

Install service packs/patches, upgrade software, and replace hardware to ensure that systems and hardware remain current and supported.

Coordinate and lead IT activities to support Technology Services and business system projects.

Secondary Responsibilities (20%)

Utilize project management techniques to successfully complete projects of varying sizes.

Ensure all solutions adhere to corporate technology standards.

Develop system turn-over documents and procedures when new systems are put into production.

Adequately document the business application system to define the hardware infrastructure, data flows, system interfaces and other areas of importance.

Conduct ongoing activities in compliance with IT Policies and Procedures, including Change Management Procedures.

Proactively measure system response times and performance. Implement appropriate performance tuning when necessary. Other duties as assigned.

Key Relationships: Manager, Site Technology

How To Apply:

Candidates meeting the qualifications listed above are invited to submit their resume along with salary requirements via the apply button for this job at: https://employment.acushnetgolf.com/ and must submit a resume in "MS Word Form ONLY" in order to be considered.

LI-TK1



Company Details

Fairhaven, Massachusetts, United States
About Acushnet Company Acushnet Company was founded in 1910 as a partnership named Peabody, Young & Weeks, but quickly changed its name to the Acushnet Process Company after the town of Acushnet, MA and the process of designating the Guayule shrub’s sap to make rubber. The company was originally in the business of processing rubber for sale to various businesses, including the ti...