Job was saved successfully.
Job was removed from Saved Jobs.

Senior Manager FootJoy Custom Operations

Acushnet Company

Acushnet Company

Last Updated: 05/8/22

Job Description

Acushnet Company is the global leader in the design, development, manufacture and distribution of performance-driven golf products. Today, we are the steward of two of the most revered brands in golf – Titleist, one of golf’s leading performance equipment brands, and FootJoy, one of golf’s leading performance wear brands.

We believe we are the most authentic and enduring company in the golf industry. Our mission – to be the performance and quality leader in every golf product category in which we compete!


The Senior Manager FootJoy Custom Operations will lead Fairhaven Custom Operations. Establish strategic plans, policies & procedures to ensure that custom apparel & glove orders are shipped complete and on schedule. Develop Department Budget and Cost controls ensuring marketplace competitiveness. Ensure FJ Apparel & FJ Gloves are customized using the most efficient and effective state of the art means to meet/exceeds customer expectations.


  • Direct all manufacturing operations to ensure they are running at peak efficiency.
    • Research new equipment, computer systems, and work processes.
    • Develop & engineer improved processes where appropriate ensuring best in class customized products.
  • Develop Strategic Plan, policies & procedures for ensuring that custom apparel, glove, and other custom orders are shipped complete and on schedule.
  • Develop Department Budget based on Strategic Plan considering Capacity and Staffing requirements while controlling costs to ensure marketplace competitiveness.
  • Manage expenses based on Budget.
  • Develop Quality standards for customization of FJ custom apparel, FJ & Titleist gloves, and other custom products using customization process knowledge and competitors as benchmarks.
  • Manage staff of department including Production, Graphics and Quality teams to ensure the department is operating efficiently and safely.
  • Develop and execute appropriate training for all staff.
  • Select embroidery subcontractors and manage business relationship.
  • Ensure required manufacturing capabilities, costing and strategic importance based upon requirements and shifts in business climates.
  • Ensure approved embroidery standards are understood and applied consistently between all facilities.
  • Recommend component and process improvements for improved quality and reduced cost.
  • Select embroidery digitizing subcontractors and manage business relationship.
  • Manage raw material inventory.
  • Negotiate and approve pricing from approved subcontractors.
  • Continually evaluate subcontractors and ensure all meet the business needs.


  • Bachelor's degree preferably in a technical area. (Textile Management, Textile Engineering, and/or Quality Management a definite plus).
  • A minimum of 8 years experience in quality management in a textile manufacturing operations environment is required.
  • 5 years experience in planning, forecasting, inventory management of finished goods and logistics.
  • Excellent computer skills with exposure to inventory management, procurement and forecasting systems experience.
  • Exposure to international operations and market activities a plus.
  • Moderate travel required domestically and internationally.
  • Excellent verbal and written communication skills.
  • Ability to make presentations.


Company Details

Fairhaven, Massachusetts, United States
About Acushnet Company Acushnet Company was founded in 1910 as a partnership named Peabody, Young & Weeks, but quickly changed its name to the Acushnet Process Company after the town of Acushnet, MA and the process of designating the Guayule shrub’s sap to make rubber. The company was originally in the business of processing rubber for sale to various businesses, including the ti...